Waiter / Pool Waiter  
Experience: 3-6 Years yrs. | Salary: 1250 P.A | Opening(s): 15 | Posted on: Feb 15 2014 10:55AM
Job Description
Position Required for 7 start Hotel Waiter / Pool Waiter
Industry Type Hospitality / Hotels / Restaurant
Functional Area Manager
Location of Job Ajman , United Arab Emirates
Date of Joining 1-3 Months
Monthly Salary 1250
Job Description - Escorts guests to their tables - Controls the standards of quality and presentation of the food & beverage items being served to his/her customers. - Should always be attentive of his guests and anticipate any guests need, whenever possible. - Greets the guests at their table and takes orders for aperitifs. - Should be able to suggest different types of drinks and items from the wine list to the guests. - ?Serves the necessary to the table, and ensures that bread, butter, etc. are not insufficient at the table. ? - Takes care of collecting orders for food & beverages in his/her assigned tables/area. - Should be able to give suggestions about dishes in the menu, and know the ingredients and preparation of the items in the menu. -Set up the table in accordance with the order taken, and respecting the company&S217;s standards of service. - ? Ensures that the proper order for serving guests is respected, and that no guest will have to wait for his order longer than expected. - ? Changes ashtrays from the guests&S217; table frequently, following company&S217;s standards of procedure. - ? Prepares coffee machine and prepares the &S220;mise-en-place&S221; of his/her station, and ensures that at the end of his turn, his work area is prepared for the next shift. ? Represents the Supervisor in case of absence. - ? Ensures that trays, counters, storage space, and fridges in his station(s) are always kept clean and are refilled when necessary.- ? Ensures that linen is kept clean, well ironed, well stocked, and that the necessary amounts are always available in his/her station(s). - ? Prepares special orders. - ? Prepares the various packages needed. - ? Takes care of the sale and preparation of take away items. - ? Participates in trainings and personal & group development activities proposed. Coordinates with the Headwaiter to conduct training, etc. - ? Controls work schedules to determine when and where he/she will work. - ? Supervises execution of side jobs by bus boys and other restaurant personnel. - Supervises the appropriate placement of equipment, etc. at the end of the service, and that the closing of the outlet is done following the set procedures. - ? Helps his/her colleagues in different service duties when necessary. - ? Always has a smile and is courteous and pleasant with the guests. - ? Ensures that every guest receives full attention in a courteous and friendly manner. - ? Must have an open personality and very good communication skills to provide guests with the best service. - ? Exercises diplomacy when dealing with guests. Must maintain good public relations with customers and colleagues. -? Ensures that the &S220;debar sage&S221; of his station is done in a proper manner: all glasses should be placed in the opposite racks as instructed by his/her supervisor. - ? Is familiar with all aspects of the hotel, including emergency procedures, fire alarm system, computer systems (Micros, etc.). - ? Ensures to be aware of the provisions of Health & Safety regulations according to UAE laws and regulations. ? Keeps himself/herself updated at all times on new standards and company or hotel procedures. -? Adapts his/her shifts to hotel needs, may have to work split shifts. - ? Participates to in-house and external staff gatherings and activities. -? Performs any additional tasks assigned by his/her supervisor. -? Attends to daily service briefings with staff, and to communication meetings, when required. -? Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees.
Candidate Profile
Education Any
Gender Not Gender Specific
Nationality Any
Current Location Ajman , United Arab Emirates
Age 18-25
Key Skill as above
Specific Requirment German / Russian Speaking Preferred - Graduates College level / Hotel degree preferred ? To be aware of all Health, Safety and Fire regulations and to abide by their terms ? To work in compliance with all legal and Sheraton policies and procedures (ie: Licensing Laws, Cash Handling). ? To maintain high standards of personal hygiene at all times ? Holder of basic Food Hygiene certificate ? To report any incidents and accidents to the Restaurant/Bar Manager / Duty Manager and prepare Incident/Accident reports as necessary